Absolutely the Best Pool Cue Satisfaction Guarantee
on the net or ANYWHERE ELSE!

We truly strive to make sure all of our customers are happy. The guarantee you will receive when you buy a cue or case from Gate's Billiards is unequaled in the pool cue and case market. When you buy a cue from most suppliers, you own that cue whether you like it or not, especially if you chalked the tip.  NOT US !

When you buy a cue from us, you get a 30 day 100% money back guarantee, just in case it is not what you expected. If you are dissatisfied with your cue or case for any reason, simply return it for a full refund or exchange. We will even credit your credit card for the return shipping charge! All we ask is BEFORE CHALKING that you FIRST INSPECT THE CUE for dings, warping, scratches, etc. as we cannot take back both a chalked and defective (cracked, warped, etc) cue.

If you otherwise like your new cue and it is not defective, you may chalk it and test the hit and feel,  but please decide if you want to keep or return it after only 15 to 30 minutes of play, (any more and it will show too much wear and tear for us to accept back).  Also do not apply any sandpaper, burnishers, scotchbrite etc. to the new shaft as this will void this 30 day warranty, otherwise, NO QUESTIONS ASKED AND NO HARD FEELINGS! !

That's right, take 30 minutes to decide if it's the cue or case for you, but you have 30 days to make arrangements for its return. And if you decide to return your pool cue or case for whatever reason, keep the Certificate qualifying you for a $100 discount off of the regular price of a weekend pool school course taught by Cuetech, the finest Pool School in America, as a gift and as our way of saying thanks for trying Gate's unique service.

Finally, we will match any advertised price on the Internet on the off-chance that we are not already the lowest!!!

Gate's Billiards and Hawley's BilliardStore, Inc. are proud to display the following memberships and affiliations:

Retail Member

If you have any questions about our cues, the satisfaction guarantee, or wish to order, please call us, toll free, at