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Important Customer Messages Atmos Energy Tariffs
Frequently Asked Questions
 
Learn about
natural gas safety

The safety and security of our customers and the communities we serve is our highest priority.


Learn more about detecting a gas leak and how to protect yourself and others from an accident.

Natural Gas Safety



Safety Information
- How can I recognize a gas leak?
- What should I do if I suspect a gas leak?
- What is carbon monoxide?
- How do I prevent exposure to carbon monoxide?
- Who should I call before I dig?
 
Appliance Information
- How do I light my gas appliances?
- How often should I get my furnace checked?
- Does the water heater really need all that space around it?
 
General Service Information
- How do I read my meter?
- What is Budget Billing?
- I received a termination notice and have already mailed my payment. What do I need to do?
- What will it cost to turn my service back on if it is shut off due to non-payment?
- Who do I contact regarding customer research issues?
 

Bill Payment Options
- Can I pay my bill online?
- Where do I mail my payment?
- Can I pay my bill by phone?
- How do I pay by bank draft?
- Where can I pay my bill in person?
 
Payment Centers
- Where can I find a payment center near me?
 
Energy Assistance
- What is an Energy Assistance Agency?
- Where can I find an Energy Assistance Agency near me?
 
Energy Conservation Tips
- How can I conserve energy?
 
Tariffs for States
- Where can I find the tariffs for my state?
 
 

As our industry changes, we will continue to lead the way. We'll always provide that hometown touch you've come to expect. Our 3.1 million customers know that being an Atmos Energy customer means you get dependable, efficient service when you need it.

We know that your time is important and do our best to perform service tasks as quickly as possible. When you contact us, you can depend on a prompt and personal response.

Although we are one of the largest gas distributors in the United States, you are our most important customer.